Mercure Canberra is one of the city’s first established hotels, combining old-world charm with up-to-date comforts. The hotel is located moments from the CBD, as well as the National Convention Centre and Australian War Memorial.
Job Description
We are looking for someone who has a friendly, customer-focused attitude with a passion to exceed guest expectations.
This is a casual role, reporting to the Food & Beverage Manager and Assistant Managers.
Responsibilities include, but are not limited to:
- Assisting the Food & Beverage Department across all outlets including: Courtyard Restaurant, Olims Bar & Bistro, Bottle Shop, Room Service, Minibar and Conference & Events.
- Providing efficient, friendly and professional service to all guests.
- Greeting & welcoming guests, assisting with enquiries & restaurant bookings.
Assisting guests with menu offerings & maximizing sales opportunities through product knowledge.
- Set up & pack down of conference rooms
Qualifications
- A friendly, self-motivated personality with the ability to work within a team.
- A demonstrated understanding of industry-related technology systems
- Current RSA & RCG certificate
- The ability to work a variety of shifts, including weekends, evenings & public holidays.
Additional Information
- Enjoy perks like discounted accommodation & global partner discounts through our staff rewards program.
- Access to ongoing learning and skill enhancement.
- Progressive leave policies.
- Free onsite parking.