Customer Service & Invoicing Support (Auburn)

Customer Service & Invoicing Support (Auburn)

20 Aug
|
Recognized
|
Auburn

20 Aug

Recognized

Auburn

We are a wholesale supplier of Professional Skin Care products, supplying to salons, beauty clinics and hotel spas nationally for almost 24 years:

Daily tasks for this role:

- Invoicing of orders received from our business partners & ecommerce
- Daily cash collections
- Provide outstanding customer service and build strong relationships with our partners

Responsibilities include:

- Invoicing (80% of the daily tasks)
- Accounts Receivable - collection of cash
- Calculation of customer entitlements
- Liaising directly with our business partners
- Compiling reports
- Bank Reconciliations
- Assisting in 'Month End' closing
- Taking of orders over the phone
- Assisting our customers via phone and email
- Supporting the sales team

The ideal candidate will be an all-rounder with exceptional customer service skills. You must understand the importance of building customer relationships, accuracy and precision of invoicing, in a team workplace.



Positive attitude is a must in our team and the successful candidate will be personable with a 'can-do' approach.

Knowledge, skill, ability and personal Requirements

- A commitment to customer service & satisfaction.
- General Ledger experience an advantage.
- Proactive and a good team player.
- Well-versed in importing data to excel and manipulate the data according to the needs of the company requirements.
- A warm, friendly, welcoming nature and eagerness to provide exceptional service to our partners.
- Be an enthusiastic, flexible, supportive team player.
- Display excellent communication skills.

SAP experience preferred, not essential

This position is a fixed term contract of 3 months, potential to be permanent position.

Hours of work: 9am - 4:30pm; Monday to Friday - no weekends!

📌 Customer Service & Invoicing Support (Auburn)
🏢 Recognized
📍 Auburn

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