Hillsong Church exists to build a healthy church and changing lives through Christ through building healthy church communities, developing purpose-filled Jesus followers, and creating significant and sustainable social impact.

If you are passionate about leveraging technology to support a global mission, driving strategic Information Technology (IT) initiatives, and leading innovation in a dynamic ministry environment, this could be the opportunity for you! This position offers location flexibility and can be based at any Hillsong Church location globally.

Hillsong Global Team is seeking a Head of Information Technology to provide leadership and hands-on execution in shaping Hillsong Global’s IT strategy. This role is responsible for ensuring secure, scalable, and mission-aligned technology systems, while collaborating with ministry leaders, operational teams, and external partners to implement cutting-edge and impactful technology solutions.

If your application is successful, your main responsibilities will include, but are not limited to:

Strategic Leadership & Team Development

- Develop and execute a global IT strategy that aligns with Hillsong’s mission and operational goals.

- Establish and lead IT governance frameworks, setting policies and best practices for technology operations across all locations.

- Build and foster a growth-focused IT culture, prioritizing leadership development, professional growth, and continuous improvement.

- Strengthen collaboration between global and regional IT teams to promote alignment, efficiency, and shared learning.

Leadership & Stakeholder Engagement

- Serve as a trusted advisor to senior church leadership, ensuring IT priorities are aligned with ministry needs and global objectives.

- Clearly communicate complex technology strategies in a way that is accessible and engaging for non-technical stakeholders.

- Drive global agreement and alignment on IT priorities, including service models, cost structures, and technology adoption.





- Collaborate with ministry leaders and operational teams to understand their technology needs and implement solutions that enhance effectiveness.

- Lead strategic discussions with regional and global stakeholders to develop future technology roadmaps.

Technology Strategy & Innovation

- Develop and implement a technology roadmap that balances operational efficiency, security, and digital transformation.

- Ensure seamless integration of software and digital platforms, improving the user experience for staff, volunteers, and congregants.

- Provide oversight of global IT infrastructure and systems, ensuring they are resilient, secure, scalable, and effectively managed.

- Keep Hillsong at the forefront of emerging technologies, identifying opportunities for digital innovation and transformation.

Cybersecurity & Compliance

- Lead global cybersecurity efforts, working closely with regional teams to implement best practices for risk mitigation.

- Ensure compliance with international data protection regulations, cybersecurity frameworks, and governance standards.

- Develop and promote cybersecurity awareness training for staff and volunteers to create a culture of security.

- Proactively identify vulnerabilities and implement preventative measures to safeguard Hillsong’s digital assets.

Financial & Vendor Management

- Develop and oversee the department’s budget, ensuring financial sustainability and alignment with strategic goals.

- Manage vendor relationships, ensuring Hillsong is leveraging cost-effective and mission-aligned technology partnerships.

- Negotiate contracts and licensing agreements to maximize value and ensure operational effectiveness.





- Implement financial forecasting and reporting to improve transparency and accountability in IT expenditures.

Ideally, a successful candidate will have:

Education & Experience

- 10+ years of proven experience in IT leadership, strategic planning, and organizational transformation.

- Bachelor’s or Master’s degree in Information Technology, Computer Science, Cybersecurity, Business Administration, or a related field advantageous.

- Professional IT certifications such as CISSP, CISM, ITIL, PMP, or AWS Certified Solutions Architect are highly desirable.

- Expertise in IT infrastructure, cloud computing, cybersecurity, and enterprise software platforms.

- Demonstrated ability to engage and influence senior leadership, stakeholders, and cross-functional teams.

- Experience working in a multi-campus, international church, or nonprofit environment (highly desirable).

- Hands-on experience leading large-scale technology projects from inception to completion.

- Familiarity with global IT compliance requirements, data privacy laws, and best practices.

Skills & Competencies

- Strategic Thinking – Ability to see future possibilities and translate them into breakthrough IT strategies.

- Problem Solving – Uses rigorous logic and analysis to solve complex IT challenges.

- Cybersecurity & Risk Management – Deep understanding of threat mitigation, data protection, and incident response frameworks.

- Financial Stewardship – Strong knowledge of IT budgeting, cost management, and vendor negotiation.

- Change Management & Digital Transformation – Ability to drive enterprise-wide technology programs.

- Collaboration & Influence – Excellent communication skills with the ability to engage church leaders, staff, and external partners.

If this sounds like you – we would love for you to apply today. We are looking forward to reviewing your application!

Applications close: 9 May 2025, 11:59pm AEDT

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📌 Head of Information Technology (Norwest)
🏢 Leading
📍 Norwest