Who Connecteam is:

Connecteam is a TLV-based startup on a mission to transform the work experience for 80% of the world’s global workforce—the deskless employees.
Our business management platform empowers thousands of businesses by eliminating the daily hustle and complexities of team management, giving them the peace of mind to focus on growing and running their business.

Description:

We are looking for a driven and tech-savvy Professional Service Manager to join our team. In this role, you will deliver professional services to our customers on our Small Business Plan. This is a strategic initiative that we are launching to help our smallest business owners succeed with Connecteam, here in Australia. You will set up Connecteam features based on their workflows, integrate Connecteam with other platforms, and migrate data from existing tools into Connecteam.





Responsibilities:

- Meet with clients on our Small Business Plan daily, to deliver professional services and tailored solutions for their needs

Work offline to complete tasks assigned by clients.Manage multiple tasks in a rapid-paced, high-pressure environment.

Requirements:

- 1 year of experience in a SaaS company – MUST.

- Native-level English proficiency – MUST.

- You are tech-savvy, dedicated, eager, and curious to learn new things and constantly improve.

- Strong team player with excellent communication and collaboration skills.

- Ability to thrive in a high-pressure environment.

Working hours:

- Monday–Friday: 9:00am-6:00pm.

📌 Implementation Specialist (Melbourne)
🏢 Important Company of the Sector
📍 Melbourne