20 Aug
|
Nameless
|
Sydney
L2 Support Engineer, 3-month contract, Western SydneyL2 Support Engineer - 3-Month Contract (Western Sydney)
Location: Western Sydney. Contract Length: 3 months. Start Date: ASAP
Are you an experienced Level 2 Support Engineer with strong networking and computer systems knowledge? We're looking for a hand-on skilled to join our client for a three-month assignment providing high-quality technical support across a busy environment in Western Sydney.
What you'll be doing
- Providing Level 2 technical support across desktops, laptops, mobile devices, and peripheral equipment
- Troubleshooting and resolving networking issues (Wi-Fi, switches, routers, VPN, firewalls)
- Managing escalations from Level 1 support and ensuring timely resolution
- Supporting Windows environments, Office 365, and common enterprise applications
- Performing system checks, patching, and routine maintenance
- Assisting with hardware replacements, imaging, and configuration
- Documenting incidents, fixes, and processes in the ticketing system
What we're looking for
- Proven experience in an L2 support or similar technical support role
- Strong troubleshooting skills across Windows OS, hardware, and software
- Solid understanding of network fundamentals-TCP/IP, DNS, DHCP, VLANs
- Experience with Office 365, Active Directory, and remote support tools
- Excellent communication and customer service skills
- Ability to work independently with minimal supervision
- Availability to start at short notice
Why this role?
- Immediate start
- Fast-paced and supportive team
- Great exposure to a broad range of technologies
- Ideal for someone between roles or seeking short-term contract work
Please apply or get in touch!#2981004
📌 Support Engineer (Sydney)
🏢 Nameless
📍 Sydney