L1/L2 IT Support Engineer | Part-Time | Newcastle (Multi-site role) Your new company
Join a growing organisation delivering reliable IT support services across multiple sites in the Newcastle region. This is a great opportunity to work in a dynamic environment with exposure to contemporary infrastructure, cloud technologies, and end-user support.
Your new role
As an L1/L2 IT Support Engineer, you will provide second-level technical support across desktops, servers, and network infrastructure. This is a hands-on, multi-site role requiring travel between offices, supporting users and maintaining IT systems to ensure smooth day-to-day operations.
What you'll need to succeed
Technical expertise

- 2-4 years of experience in IT support or MSP environments
- Strong knowledge of Windows Server, Active Directory, and Microsoft 365
- Experience with networking fundamentals (firewalls, switches, VPNs)
- Familiarity with cloud platforms (Azure preferred)
- Understanding of cybersecurity best practices





Core capabilities
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer support abilities
- Ability to manage multiple priorities and meet SLAs
- Strong documentation and record-keeping skills

What you'll get in return

- Flexible part-time working arrangement
- Exposure to diverse IT environments and technologies
- Opportunity to grow within infrastructure and cloud support
- Collaborative and supportive team culture

What you need to do now
If you're interested in this role, click 'APPLY NOW' to forward an up-to-date copy of your CV, or call now (Kasak Yadav- +61 282269845 / [email protected] this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.#2996213

📌 Level 1/2 Engineer (Newcastle)
🏢 Nameless
📍 Newcastle