Penrith City Automotive is seeking a friendly, organised and professional Receptionist to join our team at Penrith City Automotive. As the first point of contact for our customers, you will play a crucial role in creating a positive and welcoming atmosphere at our dealership. If you are detail-oriented, enjoy working with people and have excellent communications skills, we would love to hear from you !
Responsibilities:
- Greet and assist customers as they arrive
- Answer and direct incoming calls, taking messages and ensuring timely follow up.
- Maintain the front desk area, ensuring it is neat, organised and stocked with necessary supplies
- Process paperwork for vehicle sales, ensuring accuracy and compliance with dealership policies
- Assist with administrative tasks such as filing and data entry
- Collaborate with the sales and service teams to ensure a smooth customer experience
- Maintain customer satisfaction by addressing enquiries or concerns promptly
- Adhoc duties as requested by management
Qualifications:
- Previous receptionist or customer service experience is preferred
- Strong communication skills, both written and verbal
- Proficient in Microsoft Office and basic office equipment
- Ability to multitask and stay organised in a fast-paced environment
- A friendly, professional demeanour with a focus on providing excellent customer service
- Reliable and punctual with a robust work ethic
Benefits:
- Competitive salary
- Opportunities for growth and advancement within the company
- Employee discounts on vehicle purchases and services
If you have a passion for customer service and are looking to join a dynamic team, apply today !