Toyota Finance Australia (TFA) is seeking a Reconciliation Support Representative who will be responsible for activity within the Novated & Salary Packaging department in order to provide a quality end of lease reconciliation service to our customers.
This is a full time permanent role based at Scoresby.
How you'll make an impact
As the Reconciliation Support Representative you will be responsible for :
- Provide support to the Salary Packaging business to manage customer lease terminations and administrative tasks
- Reconcile novated lease packaging arrangements including, but not limited : Reconciling novated lease budgeted balances in Fleet & Salary Packaging systems and reconciling non-vehicle benefits
- Administration functions, including, but not limited to: Supporting novated lease customer employer changes and Supporting customers leases coming off novation;
- Identify, address and resolve enquiries for customers within team responsibilities
- Escalate enquiries, as and when necessary, to the appropriate area of the business
- Achievement of agreed KPI measures and metrics within the Novated Operations team
Your attributes
- Experience in high volume processing roles
- Understanding of income and expenditure
- Ability to prioritise tasks and remain agile
- Excellent communication skills with the ability to explain financial products in a simple manner
- Basic experience with Microsoft Office suite including excel
Applications close 12th June 2026. For any queries- please reach out to Shaista Khan, Talent Acquisition Partner
📌 Reconciliation Support Representative (Australia)
🏢 Leading
📍 Australia
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