Service Delivery Administrator for an IT Services and Critical Infrastructure Company in Australia ( (Melbourne)

Service Delivery Administrator for an IT Services and Critical Infrastructure Company in Australia ( (Melbourne)

20 Aug
|
Important Group
|
Melbourne

20 Aug

Important Group

Melbourne

• Oversee all preventative maintenance scheduling, ensuring work is booked with customers and contractors within required timeframes



• Coordinate the preventative maintenance schedule and track jobs through to completion, preventing overdue maintenance



• Process service reports, review for completeness, and update internal systems accurately



• Follow up on outstanding work, documentation, and customer confirmations via email and phone



• Assist with product delivery transactions and related documentation



• Support contract management by monitoring service frequencies and compliance requirements




"}},{"fieldLabel":"Must Haves","uitype":110,"value":"• This role is only open to Filipinos permanently residing in the Philippines
• Proficiency in MS Office and CRM systems
• Exceptional English communication abilities for client-facing tasks
• Strong attention to detail
• Excellent administrative skills
• Solid problem-solving abilities"},{"fieldLabel":"Nice to Haves","uitype":110,"value":"• Experience with Simpro is preferred"},{"fieldLabel":"Home Office Requirements","uitype":110,"value":"Please only apply for this role if you have the following home office requirements:

· Perfectly working headset and webcam
· Secure internet connection of at least 25 Mbps ~ 50 Mbps
· Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift





Only applicants meeting the strict criteria above will be contacted."},{"fieldLabel":"Connect With Us","uitype":110,"value":"https://virtualcoworker.com.ph
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📌 Service Delivery Administrator for an IT Services and Critical Infrastructure Company in Australia ( (Melbourne)
🏢 Important Group
📍 Melbourne

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