At Wesley Mission Queensland (WMQ), your work helps ensure people receive the right care at the right time. As a Rostering Coordinator, you’ll play a critical role supporting Community In Home Care and NDIS services by coordinating staff and client schedules that keep our services running smoothly.
This is a fast-paced, people-focused role where organisation, communication, and compassion come together.
About the Role
Reporting to the Senior Coordinator – Rostering, you will:
- Plan, coordinate, and adjust client and staff rosters in line with service needs and Enterprise Agreements
- Communicate with clients, staff, and stakeholders regarding services and shift changes
- Manage leave coverage using internal staff and agency providers
- Maintain accurate records across systems including Alayacare and CRM
- Complete compliance-related rostering tasks, reporting, and general administration
- Escalate staffing risks and shortages when required
- Ensure all interactions are respectful, confidential, and aligned with WMQ values
What We’re Looking For
- Relevant business qualification or equivalent experience
- Proven experience coordinating rosters with minimal supervision
- Experience working with aged care and/or disability services
- Strong time management, problem-solving, and communication skills
- Proficiency in Microsoft Office; experience with Alayacare or CRM systems highly regarded
- Versatile, team-oriented approach with a commitment to learning
Essential Requirements
- Proof of vaccination status as required by legislation and WMQ policy
- Relevant probity checks
- Current Driver’s Licence and willingness to drive
Why Join WMQ?
- Make a real impact supporting people in need
- Be part of a values-driven, inclusive organisation
- Supportive team culture with opportunities to grow
WMQ is committed to reconciliation and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples.