About the Company

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au.

About the role:

MSS Security is seeking a highly skilled and experienced Project Manager to oversee and coordinate security operations at the U.S. Consulate. This is a key leadership role responsible for managing a team of up to 15 security staff and 2 supervisors. As the Project Manager, you will be the primary point of contact for the U.S. Government, ensuring all security measures are implemented to the highest standards. This is a full-time, permanent position (40 hours per week, 8:00am - 5:00pm). A fully funded company car, available for both work and personal use, and a mobile phone are included.

Duties included but not limited to:

Key Responsibilities:

- Lead, supervise, and mentor security staff and supervisors

- Manage daily operations in conjunction with the Supervisory team and maintain communication with the Contracting Officer’s Representative

- Monitor and provide advice regarding security threats, ensuring compliance with U.S. requirements

- Oversee rostering, recruitment, performance, and disciplinary processes

- Manage financials, including invoice approvals and budget oversight

- Ensure contract compliance and high-quality service delivery

- Drive KPI performance and implement continuous improvement strategies

- Maintain accurate records and update SOPs

- Conduct audits, manage client reporting, and produce monthly/quarterly reports

- Handle customer feedback and staff attendance issues

Systems:

- Overseeing productive and effective use of Pronto, RoleCall and TM1 in assisting Commercial managers to efficiently and effectively manage their month-end close, assess client/site profitability and manage Profit Improvement Plans and waste reduction

Employee Engagement:

- Providing assistance where required to state / divisional team where resourcing gaps exist

- Providing periodic reviews/audits, action plans and coaching to ensure best practice processes and procedures across our state offices





- Participating in recruitment and competency development plan discussions as required by the Chief Financial Officer

- Coaching new employees and or as development needs require

- Coordinating, arranging and leading monthly teleconference with the Commercial Managers

- Business Partnering including

- Profit improvement strategies

- Customer profitability

- Revenue analysis

- Pricing review

- Contract review

- Contract costing

- EBA and Award knowledge

Financial Management & Strategic Direction:

- Periodic customer profitability and negative contribution customer review and negotiations

- Developing and improving a methodology and practice for measuring site profitability

- Developing and improving a standard Costing Model

- Improving the quality and reliability of Costing skills and practices across all business units

- Overseeing the costing of all National Tenders and all Tenders over $1m per annum in Revenue, including risk assessment

- Improving business profitability by assisting Commercial Managers in driving their Profit Improvement Plans

- Developing and implementing initiatives as part of the Annual Planning Process

- Improving quality and usefulness of decision-making information

- Standardising and improving efficiency of processes and procedures which are common across all business units

- Maintaining a focus on LCR management and reporting based on actual data not theoretical costings

- Developing, maintaining and rolling out standard (or harmonised) state and consolidated balance scorecard and KPI’s

- Assisting in analysing Customer profitability

- Standardising and improving efficiency of Month end close and reporting processes across all business units

- Providing a linking role between the FP&A; team and Commercial Managers with respect to Forecasting and Budgeting





- Producing project plans

- Producing guidelines

- Improve controls and management around the annual price increase process

- Providing analytical support to states/divisions

- Enterprise Agreement analysis to ensure costing compliance

- Participating in agreed projects and initiatives as required

- Ensuring business continuity with Commercial Managers

- Ensuring commercial activities are aligned to business strategies and goals

- Managing the Uniform contract with The Workwear Group, with the aim to optimise spend and satisfy the expectations of the service delivery teams

- Managing the Motor Vehicle contracts with LeasePlan and Summit, with the aim to optimise spend and satisfy expectations of the service delivery teams

- Managing the Workers Compensation program, with the aim to reduce premiums through collaboration with key stakeholders across the business units

- Any additional duties as requested by Management

Skills & experience

- 10 years of experience in police, military, or security management (highly desired)

- Solid understanding of access control and security operations

- Proficient in Microsoft Office and basic communications systems

- Strong leadership and team management skills

- Certificate IV in Training and Assessment (highly desired)

- Valid Victorian Security licence

- Cert II or higher in security operations

- Valid Victorian drivers licence

- Willing to undergo extensive site clearances

- First Aid & CPR (or willing to obtain)

- Working with children's check (or willing to obtain)

Master Licence Number: 409-987-30S

How to apply

MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to:

- be certified by the Workplace Gender Equality Agency,

- be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.

📌 Security Contract Manager - US Consulate (Victoria)
🏢 Recognized
📍 Victoria