ServiceNow Engineer / Admin (AU Citizens) (Brisbane)

ServiceNow Engineer / Admin (AU Citizens) (Brisbane)

20 Aug
|
Important Group
|
Brisbane

20 Aug

Important Group

Brisbane

Position: ServiceNow Engineer / Administrator




Australian Citizens




Role Overview




The ServiceNow Engineer / Administrator will be responsible for the day -to -day administration, configuration, and support of the ServiceNow platform. The role includes supporting implementations, deployments, upgrades, and ensuring the platform operates securely and reliably in a Government environment.




Key Responsibilities




Administer and support the ServiceNow platform




Configure ITSM modules (Incident, Change, Problem, Request)




Manage users, roles, groups, and access controls




Support ServiceNow implementations, deployments, and upgrades




Perform platform configuration including workflows, forms, and UI policies




Monitor system performance and resolve platform issues




Support testing, deployment, and post -go -live activities








Maintain technical and operational documentation




Ensure platform compliance with Government security and governance standards




Required Skills & Experience




3+ years’ experience as a ServiceNow Engineer or Administrator




Strong hands -on experience with ServiceNow administration and configuration




Valuable understanding of ITSM and ITIL processes




Experience supporting ServiceNow deployments and upgrades




Ability to troubleshoot and resolve platform issues




Strong communication and documentation skills




Desirable Skills




ServiceNow certification (CSA or equivalent)




Experience working in Government or regulated environments




Exposure to integrations and reporting


📌 ServiceNow Engineer / Admin (AU Citizens) (Brisbane)
🏢 Important Group
📍 Brisbane

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: servicenow engineer / admin (au citizens) (brisbane) / brisbane

Subscribe to this job alert:

Get the latest job offers by email for: servicenow engineer / admin (au citizens) (brisbane) / brisbane