Support Engineer (Sydney)

Support Engineer (Sydney)

20 Aug
|
Recognized
|
Sydney

20 Aug

Recognized

Sydney

Must Have Skills:
5+ years of experience in DNS
operations/support, with at least 2–3 years at L3 level



Strong hands‑on
experience with BIND (open‑source DNS)



Deep understanding of:



· DNS protocol internals



· Authoritative vs Recursive DNS



· TTL, caching behavior, and query resolution flow



Strong Linux/Unix system administration experience



Solid networking fundamentals:



· TCP/IP, UDP







· Latency and routing behavior






Nice to Have Skills:
 Experience with Anycast DNS
deployments



 Exposure to other DNS software: Unbound,
PowerDNS, Knot DNS



 Automation and scripting (Shell, Python,
Ansible)



 Monitoring tools:



- Prometheus, Grafana, Nagios,
Zabbix


 ITIL processes (Incident, Problem, Change
Management experience)





Requirements

​


📌 Support Engineer (Sydney)
🏢 Recognized
📍 Sydney

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