20 Aug
|
Important Business
|
Docklands
20 Aug
Important Business
Docklands
Join our Operations
team in this newly created role, supporting the effective operation,
maintenance and development of business and early learning systems.
- Make
a difference with a reputable not -for -profit organisation
- Full
time ongoing position
- Use your technical skills to provide excellent customer service
About the role
We’re looking for a systems and reporting specialist with system coordination
experience, extensive IT and Microsoft software knowledge, and excellent
customer service skills, to join the Operations team. You
will leverage your deep understanding of data management and reporting to
streamline, automate and implement user -friendly and impactful reporting
systems. You’ll monitor and manage user accounts and access levels across a
wide range of systems, including our childcare management system (QikKids) and
government portals.
As Systems and Reporting Coordinator, you will provide
friendly and effective troubleshooting and system training to our organisation,
adapting your communication to suit the digital literacy of your audience. Your
IT expertise will allow you to develop guides and tutorials to support end
users, and you’ll contribute to the induction of new staff into our systems.
About You
You are someone who is naturally organised, proactive, and
comfortable navigating different digital systems. You communicate clearly,
solve problems thoughtfully, and enjoy supporting others, especially users with
varying levels of digital confidence.
You bring strong technical and analytical capability,
excellent attention to detail, and a collaborative mindset.
About us
For 85 years, Gowrie Victoria has been at the forefront of high -quality
early learning.
We’re a not -for -profit organisation with a reputation for
inspiring others and shining a light on best practice.