We are on the lookout for an experienced Customer Service Consultant to join our stellar team at PPG Industries in Melbourne, Victoria.
Growing your career as a Full Time Customer Service Consultant is an awesome opportunity to develop relevant skills.
If you are solid in planning, people management and have the right personality for the job, then apply for the position of Customer Service Consultant at PPG Industries today!

As a Customer Service Consultant, you will play a critical role as the first point of contact by offering achievable and sustainable solutions to our customers needs. This contact can be provided through emails or phone calls and you will ensure that each interaction is attended to efficiently, professionally and within PPG guidelines! The part time hours are 15hours per week with start times as early as 6am. Talk to us about how the 15hours best works for you!

Key Responsibilities

- Handle all sales/service enquiries via inbound calls / emails within set SLAs , aiming for first contact resolution across Australia and New Zealand
- Establishing proactive and professional contact with customers providing accurate information on stock availability and delivery enquiries as appropriate
- Assist with processing credits as required, ensuring that due process is followed at all times
- Assisting other members within the customer service team.
- Attend product, system and skill training as required

Qualifications

- A natural problem solver and people person, you'll communicate well with stakeholders, customers and colleagues - online and on the phone.
- High level digital literacy with proficiency to navigate through multiple systems (SAP experience would be highly advantageous)
- You'll think bigger and always look for better solutions and ways of working




- You thrive in a collaborative, team-based environment, but also comfortable working autonomously.
- You'll put customers first and understand the value of building positive relationships - you're detailed and accountable for everything you do.

About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are "One PPG" to the world.

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.

We enable and empower our people to make the right decisions. We are inclusive,



transparent and respectful. Our feedback is clear and actionable.

We make it happen.

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we own it.

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

We do better today than yesterday - everyday.

We continuously learn. We develop our people to grow our businesses.

PPG Way: (Click here to learn more about the PPG Way)

We are One PPG: http://one.ppg.com/

PPG provides equal opportunity to all candidates and employees. We offer an chance to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email [email protected].

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

Perks of working as a Customer Service Consultant in Melbourne, Victoria:

● Learning opportunities
● Advancement opportunities
● Competitive salary

📌 Customer Service Consultant - Hiring Fast (Melbourne)
🏢 Important Company of the Sector
📍 Melbourne