We are looking to hire a hardworking Customer Service ConsultantHybrid to join our high calibre team at Telstra Health in Sydney, New South Wales.
Growing your career as a Full Time Customer Service ConsultantHybrid is a great opportunity to develop relevant skills.
If you are strong in decision-making, problem-solving and have the right mindset for the job, then apply for the position of Customer Service ConsultantHybrid at Telstra Health today!

Apply This role can be performed remotely however we would ask that you have the flexibility to come to the office once a week. The team are spread across Bundaberg and Sydney with offices based in both locations. Job no: YP4NF We are looking for an empowered individual like yourself to join our team as a Customer Service Consultant. Our delivery model is designed to facilitate collaboration, openness, and creative problem solving, also with the flexibility of work options, in office or hybrid. You will be responsible for providing the highest level of customer service to our network of medical practices across Australia. As the first point of contact, you will be responsible for ensuring the customer enjoys a positive support experience. Requirements In this role, you will: Handling calls, emails and live chats for our clients, putting their needs first, delighting each one and providing top notch service. Have availability to work a variety of shifts on a rotating roster between Monday - Friday, usually with shifts between 8:00am and 8:00pm on weekdays. Overtime will also be available on weekends and public holidays, this is primarily covered by volunteers but may be required occasionally Enjoy being a strong team player as part of a fun and dynamic team environment,



whilst being empowered to contribute in your own way. Be provided with training and coaching to assist you in developing your skills and career path further. You should have: A deep care about customer support and the role it plays in making a customer-centric team successful Prior experience in Customer Service. You know that every bit of work you do makes a real difference in making our customers happy An ability to explain technical problems succinctly and clearly Outstanding written and verbal communication skills You might also have: Experience in a technical support position with clients who require varying degrees of troubleshooting. Experience with Salesforce within a customer service team Practical understanding and interest of how software works (MS Office, websites, etc.). Benefits As a leading health software company we take pride in building an inclusive and supportive working environment with opportunities for growth and development to help each employee reach their potential. Together, we can positively impact our customers to enable ideal healthcare! Flexible working environment- Hybrid work Attractive referral bonus programmes Career progression and learning and development opportunities Generous parental and annual leave schemes Telstra Rewards program- assess a number of employee discounts and benefits including discounts on shopping, gym memberships, movie tickets and health insurance Free Telstra mobile phone and plan for eligible employees We are a Circle Back Initiative Employer - we commit to respond to every applicant. Published on 13 Apr 2023, 4:51 AM

Perks of working as a Customer Service ConsultantHybrid in Sydney, New South Wales:

● Learning opportunities
● Advancement opportunities
● Competitive salary

📌 Customer Service ConsultantHybrid - Hiring Immediately (Sydney)
🏢 Important Company of the Sector
📍 Sydney