Start Date: 26/09/2024

Training in Brisbane CBD office: 26/09 - 04/10

Remotely based after training. Hours: Monday - Friday, 8am - 5pm.

Salary: $60k base. $120k REALISTIC OTE.

**ALL WARM LEADS & PREBOOKED CALLS**

Company Description

CV People, a division of Careers Expert Group LLC, is a premier provider of professional resume writing, interview coaching, and career consulting services. Our team of expert resume writers and career coaches work closely with job seekers to refine their personal brands, enhancing their prospects in the competitive job market. As part of Careers Expert Group LLC, one of the world's largest employment services companies, we are proud to have over 100 dedicated professionals across 6 countries, driving success for thousands of clients worldwide.

Role Description

We are seeking a dynamic and results-driven Sales Consultant to join our team on a full-time contract basis, working remotely. As a Sales Consultant at CV People, you will play a key role in our mission to empower job seekers across Australia and New Zealand. This position is essential to our client acquisition and service delivery process, ensuring that potential clients are effectively guided through our service offerings and converted into satisfied customers.

Key Responsibilities:

- Scheduled Sales Calls: Conduct scheduled consultations with clients who have expressed interest in our services. These 'warm' calls will focus on understanding the client's needs and explaining how our resume writing, interview coaching, and career consulting services can help them achieve their career goals.
- Outbound Calls: Proactively reach out to clients who have requested a CV/resume review,



following up to answer any additional questions, provide further details about our services, and convert leads into sales.
- Client Consultation: Provide expert advice on our services, helping clients choose the right package that best suits their needs. Your goal is to create value for the client by demonstrating how our services can enhance their job search and career progression.
- Customer Relationship Management: Build and maintain robust relationships with clients, ensuring they feel supported throughout the sales process. Provide exceptional customer service by addressing any concerns, answering questions, and ensuring client satisfaction.
- Administrative Duties: Accurately record all client interactions, sales activities, and follow-up actions in our CRM system. Ensure that all client information is up-to-date and managed confidentially.
- Collaboration: Work closely with our management and customer service team to ensure seamless service delivery. Provide feedback from clients to help improve our service offerings and client experience.

Qualifications:

- Sales Expertise: Proven experience in sales consulting, preferably in a service-based industry.



Experience in career consulting or resume writing services is a plus but not essential as full training will be provided.
- Customer-Centric: Strong customer service skills with a focus on achieving high levels of client satisfaction. Ability to empathise with clients and offer solutions tailored to their needs.
- Communication: Exceptional verbal and written communication skills. Ability to clearly articulate service offerings and explain complex concepts in a simple, relatable manner.
- Self-Motivated: Highly self-motivated with the ability to work independently and manage time effectively in a remote work environment.
- Relationship Building: Strong interpersonal skills with the ability to establish and maintain long-term client relationships.
- Tech-Savvy: Proficient in using CRM systems, email, and other digital communication tools. Comfortable with virtual meeting platforms and remote work technologies.
- Flexibility: Ability to work across different time zones, covering both Australian and New Zealand clients. Flexible working hours may be required to accommodate client schedules.

Benefits:

- Competitive contract compensation with performance-based incentives.
- Remote work flexibility, allowing you to work from anywhere within Australia or New Zealand.
- Opportunity to be part of a globally recognised brand with a strong support network.
- Continuous training and professional development opportunities.

How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and motivation for applying. Applications will be reviewed on a rolling basis until the position is filled.

📌 Sales Consultant - Remote (Brisbane)
🏢 Important Company of the Sector
📍 Brisbane