Oriental Merchant is a leading importer and distributor of authentic Asian groceries, supplying supermarkets such as Coles, Woolworths, and independent grocery stores. We work with brands such as ABC, Lee Kum Kee, Valcom, and Yeo's that are familiar throughout the Asia Pacific. We are proud of what we have achieved in growing Asian food in Australia and our continuous growth in other nations and continents such as New Zealand, Europe, Canada, Japan, and the UK.

We are looking for a Quality Assurance Assistant to join our Quality Assurance team.

The successful candidate will assist with and be responsible for the following duties:

Responsibilities:

Track and monitor the suppliers on updating of the online technical product information database and reporting of the data into the database

Coordination and checking of QA documentation such as specifications, manufacturing process, allergen management control, etc., to food service customers and overseas market

Quality checks on frozen /shelf-stable groceries etc., testing and weight checks for seafood, non-seafood products and shelf-reliable products

Conduct and manage sensory evaluation on existing, new, and competitor products as well as handling customer complaint testing, which includes buying of products and/or ingredients, preparing sampling, designing questionnaires (as when required), compiling data, analyzing and reporting evaluation

Keep a record of incoming and new products from suppliers and conduct labelling checks to ensure compliance

Assist in product labelling to ensure they comply with ANZ food regulations.

Involve in the product development work and assist in key projects on product packaging development in support of business objective

Execute the Australian Packaging Convent project. etc.,



Collect APC packaging questionnaires from old/new suppliers and compile data for annual reporting.

Assist in the product demonstrations and presentation to the retailers, food service, and institution as and when required.

Conduct barcode scanning for new and current products as and when required.

Other assigned tasks or projects as and when required.

What You Will Need to Succeed:

Strong numerical and administrative skills

Self-motivated for excellence and improvement

Ability to work in a fast-paced environment and with a sense of urgency

Fluency in spoken and written English and Chinese

*At Oriental Merchant, the security of our employees and candidates is a priority. Recently, we have been made aware of certain unauthorized individuals falsely presenting themselves as recruiters as part of online scams or phishing attempts. We will never request sensitive information such as your bank account information, money or any personal information for visa sponsorships during the application and interview process.

If someone asks you for sensitive information, we strongly advise that you assume that individual is not affiliated with Oriental Merchant. Some things to watch out for:

• We will never request payment from you to process employer sponsored visas of any kind. Employer sponsored visas is something Oriental Merchant unfortunately do not currently facilitate for candidates.

• Slightly altered or unprofessional email addresses. Oriental Merchant’s Australian based HR team/management only corresponds from email addresses with the domain ‘@oriental.com.au’.

• Vague job requirements or job descriptions. Most of our open job opportunities and descriptions can be found on our company website https://au.orientalmerchant.com/careers/

If you would like to verify who you are speaking to please reach out to <[email protected]> before providing any information.

📌 Quality Assurance Assistant (Mulgrave)
🏢 Leading
📍 Mulgrave