Join Our Team at CoAbility!

We have several exciting opportunities available for experienced Support Coordinators to join our team in:

- South East Queensland - Brisbane
- Central Queensland - Rockhampton
- Far North Queensland - Cairns

Are you passionate about empowering individuals with disabilities and making a positive impact in their lives?

Do you thrive in a diverse and inclusive work environment?

If so, CoAbility might be the perfect place for you!

What We Do

CoAbility is an NDIS-registered Support Coordination company dedicated to providing quality services nationwide. We are an LGBTQIA and woman-owned organisation that values inclusivity, diversity, and person-centred approaches.

Since our inception in 2017, we've crafted thousands of success stories for NDIS participants nationwide. Each day, our team of dedicated Support Coordinators takes a proactive, responsive, and outcome-focused approach to meet the high standards we set for service delivery. We genuinely care and are passionate about providing high-quality service to the people we support.

The Role

As a CoAbility Support Coordinator, you will be pivotal in providing exceptional support services to Level 2 and 3 participants. Your work will directly impact and make a real difference in our participants' lives.

Your main responsibilities will include:

- Connecting participants with relevant services and supports
- Helping participants understand and make the most of their NDIS plan
- Helping participants navigate challenges in their support environment, such as access to education, health, justice services and similar
- Reducing barriers that prevent participants from implementing or using their NDIS plan as intended
- Helping participants understand and negotiate service agreements
- Helping build participant capacity and self-advocacy skills
- Developing and designing support solutions to meet participant outcomes




- Assisting in resolving points of crisis and developing capacity and resilience within the participant's network
- Coaching participants through challenges
- Collaborating with a variety of stakeholders
- Assisting participants in preparing for their plan review and reporting their achieved outcomes
- Modelling and reinforcing organisational values, culture and practice

The Opportunity

This role is for independent subcontractors, meaning you’ll be responsible for managing your own business operations, including insurance, tax, and other expenses.

By partnering with CoAbility, you’ll benefit from:

- Leadership and Infrastructure: Gain access to a supportive framework to help you succeed.
- Training and support: We’ll equip you with the knowledge and tools to excel in your role.
- Flexible working hours: Set your own schedule to maintain a healthy work-life balance.
- Competitive Remuneration: Enjoy excellent pay rates, including superannuation, that reflect your skills and experience.
- Referrals to build your caseload: Whilst you build your participant caseloads, our engagement team seek and receives referrals for you as well.

About You

To excel in this position, you will:

- Have a tertiary qualification in social work, human services, community services, or a related field.
- Bring experience in Support Coordination or Case Management.
- Be skilled at managing caseloads and meeting deadlines.
- Understand participant needs and help them achieve their goals.
- Thrive in a remote environment,



balancing multiple priorities effectively.
- Embrace cultural awareness and inclusivity in your practice.
- Communicate clearly and empathetically, both written and verbal.
- Have strong knowledge of the NDIS and relevant legislation.
- Be organised, process-oriented, and excellent at time management.
- Network effectively with local service providers.

You will need:

- 100 Points of identification.
- A valid Driver's license and comprehensively insured motor vehicle.
- Full Australian working rights.
- Australia Business Number (ABN).
- Valid NDIS Worker Screening Check.
- Relevant State’s Working with Children's Check.
- Public Liability and Professional Indemnity Insurance.
- Copies of relevant course certification.
- A can-do attitude.

Why CoAbility?

- Rewarding Position
- Inclusive, Supportive, Purpose-driven Culture
- 100% Remote Workforce
- Comprehensive EAP for You and Your Family
- Learning and Development Opportunities

At CoAbility, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with disability and the LGBTIQA+ community.

We are also a Child-Safe organisation committed to ensuring the safety and well-being of all children in our everyday practices. Successful applicants must undergo a comprehensive screening process prior to their commencement.

How to Apply

Ready to make a difference?

Hit the Quick Apply button and send us your resume and a cover letter detailing why you're the perfect fit for CoAbility!

If you would like to have a confidential chat about the role and learn more about this prospect, you can contact our General Manager, Shilpi Bhattacharyya, at [email protected] or 1800 262 245.

Shortlisting for interviews may commence before the closing date.

📌 NDIS Support Coordinator (Brisbane)
🏢 Important Group
📍 Brisbane