We are looking for an enthusiastic Customer Administration Officer to join our incredible team at Royal Freemasons Ltd in Moe 3825, VIC.
Growing your career as a Part Time Customer Administration Officer is a terrific opportunity to develop exceptional skills.
If you are strong in leadership, cooperation and have the right mindset for the job, then apply for the position of Customer Administration Officer at Royal Freemasons Ltd today!

Are you ready for a career with more meaning?

At Royal Freemasons, you can be the one to make a positive impact in the lives of older people every day. Experience the rewards of making a difference in someone’s life by showing them compassion and care.

Whats in it for you?

- Tax-free salary packaging to increases your income
- Dining and Accommodation benefits with Access pay
- A rewarding role, where you do make the difference

Roster: (part time role)

Monday, Tuesday, Thursday 9am-3pm

Friday 9am-5pm

Saturday 10am-2pm

Key Requirements

- First point of contact for customers, greet and assist visitors
- Recruitment and HR administration assistance
- Demonstrate a customer focus to both internal and external customers
- Ensure employee, resident, prospective resident and family confidentiality
- Ensure the correct storage and archiving of records
- Answer all incoming calls, responding to inquiries as necessary

Skills and Experience

- Demonstrated experience in providing excellent customer service
- High level of computer literacy with aged care software and MS Office
- Excellent communication, problem identification and resolution skills
- Demonstrates enthusiasm,



energy, inquisitiveness, initiative and innovative thinking
- Has a warm uplifting personality that can communicate and relate to older people
- Excellent personal presentation

Benefits:

- Versatile working arrangements
- Salary sacrifice of up to $15,900 (tax-free) to increase your take-home income
- Further learning and career development opportunities
- Paid study leave
- Find out more benefits on our website

As part of your application you will be asked to complete pre-employment checks.

NDIS Worker Screening Check (includes Australian Federal Police Check) Royal Freemasons is a NDIS approved provider. As part of the NDIS scheme, employees, contractors, labour hire and volunteers must have a completed NDIS check. This is part of compliance and needs to be completed prior to commencement as well as an International Police Check for those that have lived overseas for 12 months or more within the last 10 years.

Mandatory Vaccines All aged care workers must be vaccinated against Covid-19 (3 vaccines) and encouraged to receive the Flu-Vaccine, all successful applicants will be required to provide proof of Covid-19 vaccination prior to commencement.

Recruitment Agencies are requested to kindly NOT contact us

Royal Freemasons are committed to providing and maintaining a workplace that is safe and without risks to health. This includes a smoke free workplace, covid-19 and influenza vaccine program.

Benefits of working as a Customer Administration Officer in Moe 3825, VIC:

● Learning opportunities
● Opportunities to grow
● Competitive salary

📌 Customer Administration Officer - Start Now - Part-Time (Moe)
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