Working Thursdays and Fridays, you will be responsible for the smooth running of reception and providing a welcoming, professional experience for our patients.
Key responsibilities
- Greeting patients and managing the reception area
- Answering telephone and email enquiries
- Scheduling and managing appointments
- Processing payments, issuing receipts and handling health fund claims
- General administration and correspondence
- Maintaining accurate and confidential patient records
- Supporting the podiatrist with the day-to-day running of the practice
About you
- Is warm, approachable and confident communicating with people of all ages
- Is reliable, punctual and able to work independently
- Has strong organisational skills and attention to detail
- Is comfortable using computers and learning practice software
- Can manage competing priorities while remaining calm and professional
- Understands the importance of discretion and patient confidentiality
- Previous experience in medical or allied health reception would be highly regarded, but it is not essential for the right person
About us
Esperance Podiatry is looking for a friendly, organised and dependable receptionist to join our small team for two days per week. This is a temporary leave-cover position, anticipated to run for approximately 3–6 months. There may be an prospect for the role to continue beyond this period, depending on the practice's staffing needs.