Join Amara Residences, a premium retirement living community where independence, wellbeing and quality of life are at the heart of everything we do.

We are seeking a Fron tdesk receptionist to be the welcoming face and trusted point of contact for our residents, families and visitors. This role blends front-of-house reception service and administration support, delivering a personalised, professional experience in a luxury residential environment.

About the role

As Resident Concierge, you will:

- Provide a warm, professional welcome to residents, families, visitors and service providers

- Manage front-of-house operations including calls, emails, enquiries, visitor sign-in and deliveries

- Provide concierge support such as coordinating bookings, transport, appointments and general requests

- Support administration tasks including records, correspondence, logs and internal communications

- Liaise closely with maintenance, housekeeping, lifestyle and management teams

- Maintain reception and lobby areas to a premium presentation standard

- This is a relationship-focused role, ideal for someone who enjoys people,



service excellence and being part of a close-knit community.

About you

You will bring:

- Experience in reception, concierge, administration, hospitality or customer service

- Excellent communication and interpersonal skills

- Strong organisation and attention to detail

- Qualified presentation and a calm, solutions-focused approach

- Confidence using office systems, email and digital tools

- A respectful, service-oriented attitude when working with older adults

- Experience in luxury residential, retirement living or hospitality environments will be highly regarded.

Why join Amara Residences?

- Monday to Friday role

- Work in a beautiful, purpose-designed luxury retirement community

- Monday to Friday role with work-life balance

- Supportive, professional and values-driven team

- Opportunity to make a genuine difference to residents’ everyday experience

Apply now with your resume and a brief cover letter outlining your experience in customer service, reception or concierge-style roles.

📌 Front Desk Receptionist (Lane Cove)
🏢 Pathways Health Management
📍 Lane Cove