Mental Health Support Worker – Family & Carer Mental Health Program

Support families and carers to build confidence, resilience and wellbeing.

Join Uniting’s Family & Carer Mental Health Program and provide practical and emotional support to families and carers of people experiencing mental health challenges. You’ll help carers build their skills, confidence and capacity while supporting their own wellbeing and strengthening their relationships with their loved ones.

About the role

Employment Type: Part - time (3 days a week, Monday to Wednesday)

Location: Penrith, with community outreach

Roster: Monday to Friday 8am to 4pm

Classification: SCHADS Level 2 $36.22 - $39.53 per hour plus generous salary packaging benefits

Role Overview

As a Mental Health Support Worker, you’ll provide individual support, advocacy, education and training to families and carers. You’ll also facilitate carer support groups and develop individual support plans that help carers achieve their goals.

Working within a recovery-oriented and person-centred approach, you’ll support carers to build resilience, strengthen coping skills and develop the confidence to support their loved ones.

About you

To be successful in this role, you’ll have:

- Certificate IV in Community Services, Mental Health, or equivalent and relevant to the field of work.

- Understanding of experiences, needs and challenges of carers of people with mental illness
- Experience providing individual advocacy for families and carers of people with a mental illness.
- Ability to facilitate support groups for families and carers.
- Understanding and application of the principles of Recovery Oriented Practice.
- Demonstrated ability to develop individual support plans with carers, with a focus on supporting the carer to reach their goals.
- Excellent communication skills both written and verbal




- Experience in the Microsoft Package
- Valid Driver’s Licence

Desirable Criteria:

- Experience in the using the Outcomes Star
- Database experience such has Care link

To learn more about the role, click here to view the Position Description

What we offer:

- Salary Packaging upto $18,500pa – increase your take-home pay
- Fitness Passport – support for your wellbeing
- U Rewards – discounts from top retailers
- 4 Me Days – additional paid leave each year (pro rata)
- 4 CPD Days per calendar year (pro rata for part-time employees)
- Ongoing Training – dedicated professional development days, cultural awareness, and more
- Career Development – supportive environment within a large organisation

Employment with Uniting is subject to satisfactory background checks, which include National Police Checks, Working with Children Checks and Reference Checks.

Should you have any questions, please contact Pallavi Bhatia from Uniting’s Talent Acquisition Team on [email protected]

Click here to learn more about our great advantages: Benefits of working at Uniting

Applications close: 11:55pm Sunday 6th September 2026

About Uniting

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice.

Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.

📌 Mental Health Support Worker – Family & Carer Mental Health Program (Penrith)
🏢 Uniting NSW & ACT
📍 Penrith