Balaclava is where it all began. Our very first Yo-Chi venue is getting a makeover and will be re-opening soon! To support our exciting re-opening, we’re growing our team and looking for Full-Time Shift Supervisors to join us. This is your opportunity to help set the tone for what’s next, lead from the front and make your mark on an exciting new chapter for Yo-Chi Balaclava.

About Yo-Chi
At Yo-Chi, we’re a community where people grow, feel connected, and have fun doing what we do best! We create high energy spaces where both our guests and team feel welcome, supported, and inspired. Since 2012, we've grown to 70+ locations nationwide and expanded internationally, all while staying true to our family-owned roots. As we continue to grow, we're looking for passionate leaders who want to make a genuine impact, build great teams, and help us Share the Chi.

About the role
As a Shift Supervisor, you’ll be at the heart of the action, leading your team on shift, keeping the energy high, and making sure every guest leaves with an experience worth coming back for. You’ll lead from the front, uplift your crew, and set the standard for the CHI, service and energy that makes Yo-Chi different.

This is a great opportunity for an experienced hospitality, retail or QSR leader who loves being on the floor, bringing out the best in their team and taking ownership of every shift.

What we're looking for





- Natural leaders with experience in hospitality, retail or QSR environments.
- Problem-solvers with a calm, can-do mindset.
- Passionate about delivering exceptional guest and team experiences.
- Adaptable, hands on and always ready to roll up their sleeves.
- Availability across a flexible Monday to Sunday rotating roster.
- Hungry to learn, grow and take the next step in your leadership career.
- Passionate about people, culture, and creating a positive team environment.
- Embrace a Positive CHI attitude and bring a fun energy to the team.

What’s in it for you?

- Amazing Culture - Enjoy Fun team incentives, incredible culture & energy, and access to our Happiness Hub (EAP) for extra support whenever you need it.
- Give back together – Enjoy 2 paid volunteer days each year to make a difference with your peers.
- Balance + flexibility – Rotating rosters with both day and night shifts, including one full weekend off every month!
- Free Yo-Chi - Enjoy a complimentary Yo-Chi every shift.
- Career acceleration – Build your leadership skills with transparent pathways into Assistant Venue Manager and Venue Leader opportunities.

If you're ready to lead, learn and level up - this is your moment!

Want to learn more? Visit our website or check us out on Instagram @iloveyochi to get a feel for what we're all about!

📌 Shift Supervisors (Balaclava)
🏢 Yo-Chi - Embrace the Chi
📍 Balaclava