Independent Living Specialists – Lane Cove NSW

Independent Living Specialists (ILS) is one ofthe largest healthcare equipment providers in Australia. With 60 retail stores, 15 warehouses and 800+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across retail, home care, hospital and pressure care, and configured mobility.

A unique opportunity exists for a Showroom Assistant at ourLane Cove Showroom. You will have acustomer-centric mindset, because at ILS we are all about the customer! You will be aself-motivated, creative thinker, and seek out new opportunities. This is a casual position with the opportunity to work up 10-25 hours per week . Our showroom operates Monday to Friday, 9:00am – 5:00pm , so you'll enjoy no weekend work and a great work-life balance.

Your "Recent" Day to Day:

Engaging incoming customers, assisting them with their questions and being able to convey the range of services that are available from the ILS Group.

Respond to email enquiries and liaise with customers over the phone to fulfill requests.

Providinginformation to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more…

Processing quotes, orders and hire contracts efficiently.

Following all WHS requirements at a showroom level.

Assisting with the administration and stock replenishment duties for the store

Driving process efficiencyand striving for continual improvement

Being the face of ILS in the local community and driving relationships with customers and other local businesses

About You:





You may have a strongRetail background and want to apply your skills in the Allied Health industry.

You may be studyingOccupational Therapy, Physiotherapy, Pharmacy or Nursing and looking for a position where you can adapt your knowledge.

You will be keen togo above and beyond to interact with your community and increase store exposure

You will have acustomer-centric mindset, because at ILS we are all about the customer!

You will bewell presented ,professional andcourteous

You will havefantastic interpersonal skills andlove connecting with people from all walks of life

Have agenuinedesire to help others with your knowledge and abilities.

You will have second to noneadministration skills, including the ability toprioritize your time

You may have SAP experience , which isnot required but is highly valued.

You will be aself-motivated, creative thinker, able to problem solve and seek out new opportunities

Fluency in both Mandarin and English is preferred with the ability to build rapport and provide exceptional service to customers from diverse backgrounds.

What's In It For You:

Competitive remuneration

Professional and supportive team environment

Ongoing extensive training and coaching

ILS is an NDIS Provider and therefore all ILS Employees are required to provide proof of working rights in Australia and have or are wiling to obtain an NDIS Worker Screening Check.

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📌 Casual Retail Showroom Assistant (Municipality of Lane Cove)
🏢 Independent Living Specialists
📍 Municipality of Lane Cove