Number of Positions Available: 1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

WHY THE ROLE MATTERS

The Salvation Army Australia’s (TSA) Homelessness Stream provides high-quality, person-centered services to people at risk, and or experiencing homelessness. Foster House offers a protected, welcoming, and inclusive environment to some of the most vulnerable and disadvantaged people experiencing homelessness in the inner city of Sydney. The 24/7-hour service supports fifty single men in a residential setting. The team works in line with Trauma Informed Care principles, the No Wrong Door Policy, and The Salvation Army’s Mission, Vision & Values at all times.

ABOUT THE ROLE

We are seeking a values-driven and proactive Intake and Assessment Worker to conduct needs-based assessments in a prompt, empathetic and collaborative manner.

This is a permanent part-time (24 Hours Per Week) position based in Surry Hills, NSW.

Salary and conditions are in accordance with SCHADS Crisis Level 1.

The successful applicant will be reporting to the Residential Services Team Leader.

HOW YOU WILL MAKE AN IMPACT

- Support the implementation of the Homelessness Stream Model of Care that underpins services, defines expectations and standards for those we serve.
- Perform the role in line with Trauma Informed Care principles.
- Work with Team Leaders and Case Managers to identify and respond to client needs and requests in a prompt, empathetic and collaborative way.
- Create a safe space for anyone that presents seeking support/assistance.
- Update and maintain case notes in a timely fashion.
- Complete reports for incidents,



near misses and address potential high-risk situations and other work hazards.
- Acquire and maintain professional relationships with local providers and internal stakeholders.
- Identify service gaps and risks, make recommendations for service delivery to the Leadership Team.
- Participate in ongoing professional and skill development to enhance service delivery and practice.

WHAT YOU WILL BRING

- A Working With Children Check.
- Senior First Aid Certificate.
- Minimum Cert IV in Community Services (required).
- Good oral and written communication skills.
- Understanding of Trauma Informed care framework is desirable.

WHAT WE OFFER

- NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650).
- Flexible working conditions.
- Health, fitness and financial discounts / benefits.
- Paid parental leave - 12 weeks.
- Up to 8 weeks leave per year through our purchase leave scheme.
- Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity.
- Purpose driven career which has positive social and sustainable outcomes.
- Employee Assistance Program - Independent confidential counselling service.
- Opportunity for career development.
- An inclusive culture of dedicated, passionate and professional team members.
- Positively supporting and impacting the lives of others through your career contribution.

EQUAL OPPORTUNITY AND COMPLIANCE

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.



We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

MISSION, VISION & VALUES

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by:

- Caring for people
- Creating faith pathways
- Building healthy communities
- Working for justice

When you work with the Salvos, you help make a real difference to the community and the lives of others.

Find more information here.

WHY WORK WITH THE SALVOS

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, we want to hear from you.

Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.

The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.

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📌 Intake and Assessment Worker - Part time (City of Sydney)
🏢 The Salvation Army
📍 City of Sydney