About Us

Storage King is a fast-growing business offering stable and rewarding employment. We have a fun and inclusive culture across our store network, which currently includes over 200 stores across Australia and New Zealand. Storage King is a market leader in Self-Storage, and with continued growth plans, it is an exciting time to join our team.

Certified Great Place to Work – 2025/2026 in both Australia and New Zealand

The Role

Storage King is currently seeking a full-time Outbound Customer Sales Specialist to join our Contact Centre team in Dandenong. This role is perfectly suited to people who like solving problems, are motivated by achieving targets and who can work with customers to identify their needs and create value for the Storage King business.

The Main Responsibilities Include

- Provide support on the phone to customers across our store network throughout Australia and Current Zealand.
- Provide storage solutions for new customers by –
- Identifying their storage needs.
- Understand the problem they are facing.
- Source the appropriate solution.
- Most importantly- ask for the business!
- Offer guidance on our packing and moving services.
- Support our Store based teams across the country in providing great customer experiences and the performance of our store network

Working Hours

Tuesday to Saturday 9am to 5pm. Total 38 hours per week. Flexibility will be required for this role to assist in covering shifts as required.

What Will You Need

- Experience in sales in a Call Centre or Retail environment.




- The ability to own the customers experience
- A professional telephone manner and excellent communication skills (verbal and written).
- The ability to build rapport with customers over the telephone and in online communications.
- Strong attention to detail and an excellent “follow up” focus to resolve customer queries
- Enjoy achieving targets and goals.
- Demonstrated computer skills with good understanding of Microsoft (Outlook, Excel etc.) and exposure to working with internal systems/databases.
- Reliable and punctual
- A team player who enjoys learning and problem solving

In return we offer

- Competitive hourly rate + monthly and quarterly performance bonuses
- Full training and career progression opportunities
- A flexible working environment and strong team culture
- On-site parking provided
- Discounted health insurance through Medibank
- Assure Wellbeing Program – access to a wide range of free, confidential support services for you and your immediate family. This includes professional counselling, nutrition and lifestyle coaching, financial and legal advice, and wellbeing tools to help you thrive both at work and in life.
- Paid Parental Leave – generous paid leave for primary carers (16 weeks) and partners (4 weeks) after 12 months of service, supporting you during one of life’s most important milestones
- Access to exclusive retail discounts on fashion, groceries, travel, and more via our employee platform

For All Enquiries

Please email Please do not contact the Dandenong South store.

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📌 Outbound Customer Sales Specialist (City of Greater Dandenong)
🏢 Storage King Group
📍 City of Greater Dandenong