You’ll play a major role in driving the continued growth of the studio.

This includes:

- Taking ownership of new leads and following them through from enquiry to membership

- Confidently making calls, sending follow-ups and having genuine sales conversations

- Converting trials and introductory offers into ongoing memberships

- Re‑engaging previous leads and past members

- Driving local outreach and community engagement

- Building relationships with local businesses and developing B2B opportunities

- Identifying new opportunities to grow the studio

- Working towards clearly defined sales and membership growth KPIs

We’re looking for someone who is comfortable with targets and motivated by results — but who understands that great sales starts with listening to people, understanding their goals and genuinely wanting to help them.

YOUR ROLE

GROWTH

You’ll play a major role in driving the continued growth of the studio.

This includes:

- Taking ownership of recent leads and following them through from enquiry to membership

- Confidently making calls, sending follow-ups and having genuine sales conversations

- Converting trials and introductory offers into ongoing memberships

- Re‑engaging previous leads and past members

- Driving local outreach and community engagement

- Building relationships with local businesses and developing B2B opportunities

- Identifying new opportunities to grow the studio

- Working towards clearly defined sales and membership growth KPIs

We’re looking for someone who is comfortable with targets and motivated by results — but who understands that great sales starts with listening to people, understanding their goals and genuinely wanting to help them.

RETENTION & MEMBER SUCCESS

Getting someone through the door is only the beginning.

We want you to know our members, understand what they’re working towards and help them stay connected, consistent and accountable.

You’ll be responsible for:

- Regular member check‑ins and goal conversations

- Building genuine relationships with our members

- Understanding individual goals and helping members stay accountable

- Monitoring attendance and noticing when someone starts to drop off

- Proactively reaching out to members who may need additional support

- Supporting member retention and reducing cancellations





- Re‑engaging members who have lost momentum

- Celebrating milestones, PBs and member achievements

- Helping create an environment where people feel known, supported and part of the community

We want someone who genuinely cares about the person behind the membership and gets a kick out of seeing people succeed.

COACHING

Coaching will also form an important part of your week, so you’ll need the qualifications and experience to confidently lead group training sessions.

You’ll be responsible for:

- Delivering high‑quality, pre‑programmed Fitstop sessions

- Creating an environment where members feel supported, challenged and motivated

- Coaching technique, movement standards and protected progressions/regressions

- Understanding member goals and helping them progress

- Bringing energy, warmth and presence to every session

- Building strong relationships on the gym floor

- Helping members push themselves and smash their goals

- Maintaining a high standard of safety, professionalism and member experience

WHAT YOU’LL BRING

We’re looking for someone who is genuine, driven, proactive and great with people.

You’ll need:

- Cert III or IV in Fitness (or equivalent)

- First Aid & CPR

- Experience coaching group strength & conditioning / functional fitness

- Full Australian working rights - ESSENTIAL

- Proven sales and/or customer service experience

- Confidence picking up the phone and having sales conversations

- A genuine passion for helping people achieve their goals

- Strong communication and relationship‑building skills

- Confidence leading and engaging a group training environment

- A proactive mindset, you see what needs to be done and get on with it

- The confidence to bring ideas forward and look for new opportunities

- Strong organisation, time management and problem‑solving skills

- The ability to work towards and take ownership of measurable KPIs





- A team‑first attitude and willingness to get involved across the studio

- Previous experience using Hapana or similar gym management software would be highly regarded

Above all, we want someone who is ready to take the role by the horns and make it their own.

You won’t be expected to do it alone. You’ll work closely with the business owners, with plenty of support, direction and collaboration.

But we want someone who can take that support and run with it.

Someone who thinks:

“This is my role. I’m going to own it, make an impact and see how far I can take it.”

A GENUINE PATHWAY FOR GROWTH

This position offers a unique pathway for growth.

We’re looking for someone who sees the initial 20–25 hours per week as a launchpad — an opportunity to take ownership of the role, drive results and show us what they can do.

You’ll work towards clearly defined KPIs across membership growth, sales activity, retention and member engagement , with ongoing support and regular reviews from the business owners.

Following approximately six months of strong performance and consistent achievement of agreed KPIs , there is genuine potential to be considered for a full‑time management position with increased responsibility within Fitstop St Leonards.

For the right person, we want this to become much more than another casual fitness job.

We want someone who wants to grow with us.

WHY YOU'LL LOVE IT HERE

- Free Fitstop membership

- Ongoing coaching development and mentoring

- Flexible hours that can leave large parts of your day free

- Opportunity to step into greater responsibility and have genuine input into the studio, community and member experience

- Find your people. Enjoy team training and social events, build genuine friendships beyond the gym floor and be part of a close‑knit community that shares your passion for fitness and helping others. This could be the start of something really special.

If you’re an experienced coach who loves helping people smash their goals , enjoys building genuine relationships, is motivated by results and wants a role you can really take ownership of, we’d love to hear from you.

We’re looking for someone who wants to get involved, make things happen and grow with us.

#J-18808-Ljbffr

📌 Gym Manager (City of Sydney)
🏢 Fitstop
📍 City of Sydney