Ohana Community Services is seeking a compassionate and dedicated Youth Residential Worker to join our team in Gladstone, QLD. This is a casual position that plays a vital role in providing safe, supportive residential care to young people in our care. As a Youth Residential Worker, you will be instrumental in creating a nurturing environment where young people can develop, heal, and build positive relationships. Your presence and support will directly impact the lives of vulnerable youth, helping them navigate challenges and work towards positive life outcomes.

What you'll be doing

- Providing direct care and supervision to young people residing in our facilities, ensuring their safety, wellbeing and comfort
- Supporting young people with daily living skills, including personal hygiene, meal preparation, household management and budgeting
- Creating and maintaining a safe, welcoming and structured residential environment that promotes positive behaviour and respect
- Building trusting relationships with young people and acting as a positive role model
- Assisting with homework, educational engagement and participation in recreational and leisure activities
- Implementing behaviour support plans and therapeutic strategies as outlined by the care team
- Documenting observations, incidents and progress notes accurately and in a timely manner
- Communicating effectively with young people, their families, social workers and other members of the multidisciplinary team
- Responding to crisis situations with compassion, de‑esc&lation; skills and professional judgement
- Maintaining confidentiality and adhering to child protection and safeguarding policies at all times

What we're looking for

- Passion for working with young people and a genuine commitment to child welfare and family support
- Experience working in residential care, youth services, or similar child welfare settings
- Strong interpersonal and communication skills with the ability to build rapport and trust with vulnerable young people
- Excellent emotional resilience,



patience and the ability to remain calm under pressure
- Knowledge of child development, trauma-informed practice and positive behaviour support approaches
- Ability to work effectively as part of a multidisciplinary team and follow care plans and policies
- Current Working with Children Check (or willingness to obtain one)
- Current First Aid and CPR certification (or willingness to obtain one)
- Ability to work flexible shifts, including evenings, weekends and overnight stays as required for casual employment
- A valid driver's licence is desirable

What we offer

At Ohana Community Services, we are committed to supporting our staff and fostering a positive workplace culture. We offer:

- Casual work arrangements that provide flexibility around your other commitments
- Competitive hourly rates of pay commensurate with experience
- Professional development and training opportunities to enhance your skills and knowledge
- Access to employee assistance programs and mental health support services
- A supportive team environment where your contribution is valued and recognised
- Opportunities for progression into permanent or contract positions as they become available
- The satisfaction of making a meaningful difference in the lives of young people and their families

About us

Ohana Community Services is a dedicated organisation committed to supporting vulnerable children, young people and families across Queensland. Our mission is to provide high-quality, person-centred services that promote safety, wellbeing and positive life outcomes. We believe every young person deserves access to compassionate, professional care and support. With a solid focus on child welfare, youth development and family services, we work collaboratively with government agencies, community partners and families to create lasting positive change. Our values of respect, integrity, accountability and compassion guide everything we do, and we pride ourselves on creating inclusive, supportive workplaces where our staff can thrive whilst delivering excellent care to those we serve.

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📌 Youth Residential Worker (Gladstone)
🏢 Ohana Community Services
📍 Gladstone