- Provide exceptional customer service and support to internal and external stakeholders.
- Assist with administrative tasks, ensuring accuracy and compliance with established procedures.
- Manage and respond to customer enquiries in a timely and professional manner.
- Maintain accurate records and update systems as required.
- Collaborate with team members to ensure seamless service delivery.
- Identify and elevate issues to the appropriate teams when necessary.
- Contribute to the improvement of processes and procedures within the department.
- Support ad hoc tasks as required to meet business needs.

- Provide exceptional customer service and support to internal and external stakeholders.
- Assist with administrative tasks, ensuring accuracy and compliance with established procedures.
- Manage and respond to customer enquiries in a timely and qualified manner.
- Maintain accurate records and update systems as required.
- Collaborate with team members to ensure seamless service delivery.
- Identify and elevate issues to the appropriate teams when necessary.




- Contribute to the improvement of processes and procedures within the department.
- Support ad hoc tasks as required to meet business needs.

3-month contract with a NSW Government organisationSupporting customers with enquiries

A successful Shared Services Support Officer should have:

- Strong communication skills and a customer-focused approach.
- Proficiency in administrative tasks and data management systems.
- Attention to detail to ensure accurate and efficient record-keeping.
- Ability to work collaboratively as part of a team.
- Problem-solving skills to address and resolve customer enquiries effectively.
- Adaptability to work in a busy environment.
- Familiarity with public sector processes is desirable but not essential.

A public sector organisation based in Sydney.

- Hourly rate $36.95 + super, paid on a temporary basis.
- Located in Sydney, offering a convenient location for commuting.

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📌 Shared Services Support Officer (City of Sydney)
🏢 Michael Page
📍 City of Sydney