Groups by Beyond is looking for an experienced Group Travel Consultant to manage the end-to-end delivery of group tours for travel agents and direct clients around the world. This is a client and operations-focused role for someone who loves the details of putting a great group tour together - from first enquiry and quote, through supplier negotiation, to smooth departure.

You’ll be the main point of contact for your clients, ensuring every group trip is well-planned, competitively priced, and delivered without a hitch. You’ll report directly to the General Manager and play a key role in the smooth-running of Groups by Beyond’s group travel program.

Key Responsibilities

- Manage the end-to-end quote and booking process for group tours
- Respond to and manage enquiries
- Put together accurate, well-priced itineraries and proposals
- Track, follow up, and manage all leads and enquiries through to confirmed booking
- Maintain accurate, up-to-date client records in the CRM
- Communicate with clients primarily via phone and email to secure and manage bookings




- Deliver a high standard of service that drives repeat business and referrals
- Build and maintain long-term relationships with current and existing clients
- Negotiate group rates, inventory, specials, and exclusives with suppliers
- Build and maintain strong relationships with external partners

About You

- Experience creating and managing group tours, ideally in the Australian/NZ travel industry
- Strong communication skills and sharp attention to detail
- A track record in account management and client relationship management
- Confident negotiation skills with suppliers
- Self-motivated, and engaged with a genuine passion for travel and customer service
- Comfortable with Microsoft Office and CRM tools; experience with TourPlan a bonus
- Destination knowledge in Eastern Europe and/or Scandinavia highly regarded
- Flexible working arrangements to support work/life balance
- Opportunity to attend industry events and famils to gain knowledge about the destinations you sell

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📌 Group Travel Consultant (City of Sydney)
🏢 Groups by Beyond
📍 City of Sydney