Lyra Technology Group, through its operating company PKCG, is seeking a Level 1 IT Support Specialist to join our MSP setting. You will help deliver high-quality IT support across Windows/Microsoft 365, hybrid and remote setups, and triage incidents with prompt, professional communication.
This role emphasizes customer service, troubleshooting, and proper documentation, with escalation to senior staff when needed; training and certification support are funded.
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📌 IT Support Specialist I - MSP (Remote & Certifications) (Brisbane City)
🏢 Lyra Technology Group
📍 Brisbane City
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