Empathetic Customer Care Specialist - Collision Repair (Newcastle City Council)

Empathetic Customer Care Specialist - Collision Repair (Newcastle City Council)

19 Aug
|
Fortress Collision Repair Services
|
Newcastle City Council

19 Aug

Fortress Collision Repair Services

Newcastle City Council

Fortress Collision Repair Services in Kotara, NSW, is seeking a Customer Care Specialist to be the trusted contact for customers during often stressful post-accident periods. You will communicate, build relationships and reassure customers while coordinating repairs and liaising with insurers and workshop teams.

The role focuses on delivering exceptional service, keeping customers informed, and ensuring a smooth repair journey from start to finish.

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📌 Empathetic Customer Care Specialist - Collision Repair (Newcastle City Council)
🏢 Fortress Collision Repair Services
📍 Newcastle City Council

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