Melbourne Institute Of Plastic Surgery – Richmond VIC

The Melbourne Institute of Plastic Surgery is seeking an experienced Medical Receptionist to join our dynamic team based in Richmond, VIC 3121. This full-time role will be responsible for providing exceptional customer service and administrative support to our medical professionals and patients. Previous experience in managing a business's social media campaign and profile would be highly advantageous.

What you'll be doing

Greeting and welcoming patients in a friendly and professional manner

Scheduling appointments, managing patient records and coordinating referrals

Handling patient enquiries and booking procedures over the phone, in person or via email

Assisting with the preparation of medical documentation and reports

Maintaining a clean and organised reception area

Supporting the medical team with ad-hoc administrative tasks as required

Managing and implementing social media campaign whilst adhering to APHRA guidelines

What we're looking for

Previous experience as a medical receptionist or in a similar customer service role

Excellent communication and interpersonal skills with the ability to liaise with patients, medical professionals and other stakeholders





Strong organisational and multitasking abilities with a keen eye for detail

Proficient in using medical software, electronic patient records and other office technology

A calm and professional demeanour, especially when dealing with sensitive situations

A genuine interest in the healthcare industry and a commitment to providing high-quality patient care

What we offer

At the Melbourne Institute of Plastic Surgery, we are committed to creating an environment where our employees can thrive. We offer a competitive salary, opportunities for professional development, and a range of employee wellbeing initiatives. You'll also enjoy the benefits of working in a supportive, cooperative team and contributing to the delivery of exceptional patient outcomes.

About us

The Melbourne Institute of Plastic Surgery is a leading provider of comprehensive plastic and reconstructive surgery services. With a team of highly skilled and experienced surgeons, we are dedicated to helping our patients achieve their aesthetic and reconstructive goals. Our state-of-the-art facilities and commitment to excellence in patient care have earned us a reputation as one of the premier plastic surgery practices in the region.

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📌 Specialist Medical Receptionist (City of Yarra)
🏢 Melbourne Institute Of Plastic Surgery
📍 City of Yarra