GWM Australia is seeking a Customer Service Specialist in Melbourne to deliver exceptional support to our dealer network and customers. You will resolve enquiries, address concerns, and ensure a positive experience across phone, email and social channels.
You will report to the Customer Operations Manager and collaborate with sales, service and technical teams. Proficiency in Salesforce, MS Office and CRM documentation is essential to track interactions and identify improvement opportunities.
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📌 Automotive Customer Experience Specialist (City of Monash)
🏢 Great Wall Motors
📍 City of Monash
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