Monash Health is seeking a Customer Services & Admissions Manager to lead patient-facing administrative teams across Clayton, Moorabbin, and the Victorian Heart Hospital. The role focuses on delivering a consistently exceptional customer experience in person, virtually or by phone, with travel across sites.
You will report to an Operations Director and drive governance, data integrity, staff development, and change management while collaborating across sites to optimise patient flow and service
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📌 Customer Experience & Admissions Lead - 3 Hospitals (City of Monash)
🏢 Monash Health
📍 City of Monash
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