- Exciting opportunity to lead people systemsandreportingin a dynamic team

- This is a Clerk Grade11/12rolewith a salary range of $154,231-$178,369per annumplus superannuationand leave loading

- Temporaryfull-timeopportunitybased in Sydney CBD(untilend ofJanuary2027 )with possibility of extension

- Hybrid working arrangements may be available within business operational needs

About The Role

We’relooking for a systems-savvy and outcomes-focused HR professional to join our People and Capability team as Associate Director, People Systems and Analytics.

In this role,you’llsupport the effective management and continuous improvement of the department’s people systems, workforce reporting and externalshared services,including payroll, contractormanagementand HCM platforms.You’llprovide subject matterexpertise, practical advice and hands-on support to help embed recent system changes, improve data quality and reporting, and support the team and business to transition to new ways of working.

Reporting to the Director,Talentand People Operations,you’llmanage a small team and oversee key reporting cycles, dashboards, ad hoc datarequestsand statutory workforce reporting.You’llalso contribute to the performancemonitoringand relationship management of keyservice providers, support internalgovernanceand audit requirements, and help uplift capability across the broader P&C; function through improved processes, self-service and effective use of systems and reports.

This isa great opportunityto take on a hands-on leadership role in a fast-paced workplace, combining systemsexpertise, workforce insights,service provideroversight,people leadership and practical problem-solving to deliver fit-for-purpose, compliant and value-adding services.

To learn more about the role,please click here to download the role description.

About You





You bring a strong understanding of HR systems, workforce reporting and people operations, with experience managingshared servicesrelationships and workforce analytics in a large or complex setting, ideally with an understanding of NSW public sector operations.

You know how to get the best from shared services or providers and can confidently manage day-to-day issues while keeping longer-term improvements in focus.

You’reexperienced in systems such as SAP,Cornerstoneor similar platforms, and have a strong grasp of reporting tools such as Power BI.You’redetail-oriented but practical, with the ability to translate data and system information into transparent insights, advice and improvements that support business needs.

You enjoy leading a team, supporting capability uplift,improving processes and strengthening the way people systemsand reporting are used across the organisation.You’llbe someone who values good governance,accuratedata, sound documentation and delivering high-quality outcomes in a busy environment.

Closing Date

Tuesday 26th August2026(10.00AM)

Contact

Forenquiriesrelated to the role, please contactDragana Papak, Director Talent and People Operations

Forenquiriesabout the recruitment process or to discuss reasonable adjustments please contactJames Changkaeomanee, Talent Acquisition Partner

Working at the Department of Creative Industries, Tourism, Hospitality and Sport

At the Department of Creative Industries, Tourism,



Hospitality and Sport we bring vibrancy to NSW by growing our creative industries and workforces, driving strong visitor and night-time economies, ensuring a responsible hospitality sector, and putting arts,cultureand sport at the heart of our communities.

- Createsocial and economic opportunities for thestate

- Support the creation of jobs across the creative, visitor andnight-timeeconomies

- Prioritise First Nations artists,storiesandculture

- Ensure arts, culture and sport are at the heart ofevery community to be enjoyed and accessed byall

- Drive visitation through events,campaignsand visitor experience development

- Activate our night-time and creative economies to unlock unique precincts and community spaces

- Deliver a vibrant and responsible hospitality, liquor,racingand gamingenvironment

- Support NSW’s key Cultural Institutions to ensure access for all, enable community experiences andeducationand preserve the state’s diverse cultural assets and history.

At DCITHS, we welcome applicants from diverse backgrounds, including people with disability, Aboriginal and Torres Strait Islander people, people identifying as LGBTIQ+, culturally and linguistically diverse people,carersand other diversity groups.

If you require an adjustment to be made during the recruitment processor have an enquiry about the support provided, please contact James Changkaeomanee at 3637.

For more information on reasonable adjustments and types of alternate formats available through the recruitment process you can visit ‘Adjustments for Individual needs’ at I work for NSW.

A talent pool may be created from this recruitment action for ongoing and temporary roles for this role or similar roles that may become available over the next 18 months.

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📌 Associate Director People, Systems and Analytics (City of Sydney)
🏢 Department of Creative Industries, Tourism, Hospitality and Sport
📍 City of Sydney