There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!

About OutSystems

At OutSystems, we are accelerating digital transformation globally by empowering organizations to build enterprise-grade applications quickly and efficiently. As our footprint in the ANZ (Australia and New Zealand) region continues to expand rapidly, we are seeking a highly capable and strategic Services Sales Manager to join our local team.

This role is a premier opportunity for a seasoned delivery professional who wants to elevate their career by combining deep technical project oversight with strategic, business-level impact, ensuring our enterprise customers in ANZ realize the full value of our AI-powered development platform.

Position Overview

- Role Title: Services Sales Manager
- Location: Sydney OR Melbourne (Hybrid)
- Employment Type: Full-time, Permanent
- Language Requirements: Business-level fluency in English is mandatory.

Key Responsibilities

- You will serve as the premier delivery authority post-sale, ensuring that our customers' technological visions become reality.
- Delivery Governance & Oversight: Take ownership of the successful delivery of OutSystems projects within a designated portfolio of enterprise accounts across ANZ. Ensure projects are delivered on time, within budget, and to the highest quality standards.
- Stakeholder Management: Cultivate deep, trust-based relationships with key customer stakeholders (ranging from Project Managers to C-level executives) and set clear, realistic expectations throughout the project lifecycle.
- Partner Ecosystem Collaboration: Work hand-in-hand with our network of System Integrators (SIs) and delivery partners. Provide architectural oversight, guidance,



and best practices to ensure partners are delivering scalable and sustainable solutions.
- Risk Mitigation & Escalation Management: Proactively identify project risks, technical roadblocks, and resource constraints. Develop robust mitigation strategies and manage escalations gracefully and effectively.
- Agile Advocacy: Champion Agile development methodologies and modern software engineering practices. Guide customers on how to optimize their internal processes to maximize the speed and agility of the OutSystems platform.
- Cross-Functional Alignment: Collaborate closely with Account Executives, Solution Architects, and Customer Success Managers to ensure a seamless customer journey from pre-sales through implementation and into long-term adoption.

Qualifications

- Professional Experience: 7+ years of experience in Software Delivery Management, Technical Project Management, or IT Consulting, with a proven track record of managing complex enterprise software implementations.
- Delivery Methodologies: Deep expertise in Agile/Scrum methodologies and modern software Development Life Cycle (SDLC) practices.
- Technical Foundation: A strong technical background with an understanding of modern web/mobile application architecture, cloud infrastructure, and enterprise integration patterns.
- Communication & Leadership: Exceptional communication and negotiation skills.



The ability to translate complex technical challenges into business impacts for executive leadership, while maintaining a collaborative, "no-ego" approach typical of the Australian business culture.
- Problem Solving: Highly analytical with a proactive approach to problem-solving and risk management in high-pressure environments.
- Education: Bachelor's Degree (or equivalent) in Computer Science, Information Technology, Business Information Systems, or a related field.
- Travel Flexibility: Willingness to travel domestically within Australia (and occasionally Recent Zealand) for key client engagements and project kick-offs as needed.

What We Offer

- Competitive Compensation: A highly competitive base salary paired with a performance-driven bonus structure.
- Superannuation: Employer superannuation contributions in full compliance with Australian Superannuation Guarantee requirements.
- Health & Wellbeing: Comprehensive health insurance policy for employees and their dependents to support physical and mental well-being.
- Work-Life Balance: Generous annual leave, flexible working arrangements (Hybrid work model), and observance of all Australian national and state public holidays.
- Continuous Growth: Dedicated budget and resources for continuous career development, certifications (e.g., Agile, OutSystems), and ongoing learning.
- Global Culture: The opportunity to collaborate within a diverse, inclusive, and globally distributed workplace culture that values autonomy, innovation, and mateship.

More about OutSystems

OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents

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📌 Services Sales Manager (City of Sydney)
🏢 Outsystems
📍 City of Sydney