APG Workforce in Canberra is seeking an experienced ICT Support Officer for a 3-month, full-time contract based in office. You will deliver frontline ICT helpdesk support to staff across Australia and overseas, resolving issues in a Microsoft on-premise and cloud environment.
The role requires robust troubleshooting, clear communication, and a customer-focused approach, with responsibilities including user account management, incident logging, and contributing to ICT projects and security.