Job Type: Permanent position | Full time positionJob DescriptionMasala Bite is looking for a hands-on Restaurant Supervisor to lead our front-of-house team and ensure a smooth, high-quality dining experience for every guest.
You will coordinate service, support and develop staff, and help keep day-to-day operations running efficiently.
Key duties and responsibilitiesSupervise and coordinate front-of-house staff during service, allocating tasks and stations;Oversee the quality and timeliness of food and beverage service and guest satisfaction;Train, roster support and mentor waiting and service staff;Handle guest bookings, enquiries and complaints professionally and promptly;Oversee opening and closing procedures, cash handling and end-of-shift reconciliation;Monitor stock of front-of-house supplies and liaise with kitchen and management; andEnsure compliance with responsible service, food safety,



hygiene and WHS requirements.Skills and experience requiredRelevant experience in a hospitality supervisory or team-leader role (a relevant qualification is well regarded);Demonstrated ability to lead, motivate and coordinate a front-of-house team;Solid customer service, communication and problem-solving skills;Sound understanding of restaurant operations, cash handling and rostering support;Knowledge of responsible service of alcohol, food safety and WHS practices;Availability to work evenings, weekends and public holidays on a rostered basis; andWorking rights in Australia (or eligibility to be sponsored).
Australian citizen and permanent resident are encouraged to apply.
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📌 Restaurant Supervisor Innisfail (Australia)
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