Another exciting opportunity for a Casual Medical Receptionist to join our North Shore General Practice Administration team is now available.We are a professional, friendly, welcoming workplace focused on Patient Centered Care, and we are looking for a likeminded person to join our team.Skills and experienceWe are looking for someone who:is reliable and dependable,has a calm, positive, warm, welcoming and enthusiastic dispositionhas a robust work ethic.is responsive with exceptional customer service skillsdemonstrates organisational and time management skills with the ability to multi-tasktakes pride in their written and verbal communication skills and pays attention to detail.willing to learn, take direction and work collaboratively as part of a teamtakes Privacy and confidentiality seriouslyPrevious medical receptionist experience with Best Practice Software, desirable,



but not essentialyou will be rostered between the hours of:7:30am to 6:00pm Monday to Thursday7:30am to 5:30pm Fridays8:30am to 1:30pm SaturdayAbout the Role:Customer service:First point of contact via phone, in person, and online.
Create a positive first impression.
Book appointments, process payments, reconcile cash/EFTPOS, take accurate messages, and follow up referrals, paperwork, and payments.Reception flow & presentation:Ensure smooth daily operations by setting up the office, preparing patient paperwork, managing appointment flow, communicating delays, and maintaining a tidy, well-stocked waiting area.Medical administration:Checking paperwork and maintaining medical records with solid attention to detail.Team support:Responsive and proactively assist team members to help deliver a smooth, comfortable, and protected patient experience.
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📌 Experienced Medical Receptionist Townsville (Australia)
🏢 North Shore General Practice
📍 Australia