Constant Contact is seeking a Customer Enablement Specialist to deliver high-touch onboarding and expert technical support for APAC customers.
You will guide activation, reduce churn, and translate complex issues into growth prospects in a hybrid Brisbane-based role.You'll work across onboarding, support, and knowledge management while maintaining CRM records and KPIs like CSAT and NPS.
Prior SaaS experience and robust communication are essential.
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