Since , creative watchmaking has been the cornerstone of OMEGA's heritage, but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world's favourite spy.
Thanks to OMEGA's pioneering spirit and iconic designs, the brand has established a reputation for quality and luxury that is renowned worldwideThe RoleWorking within our Customer Service department, this position is responsible to assist clients visiting the boutique for their after sales service needs alongside also working as part of the sales team.Interacting with clients to ascertain their service and warranty needsPropose necessary corrective interventionConduct diagnostics with the view to create an estimate for the work requiredPerform quick service interventions on timepieces, in line with OMEGA standardsConduct bracelet interventions (replacement of pins and bars,



repair of bent clasps, etc.)Ultrasonic cleaning on cases and bracelets.Assist with stock managementAssisting in the continuous achievement of sales targetsDeveloping solid client relationships and client records within the boutiqueAttend regular training and develop comprehensive product knowledge baseSkills and ExperienceTechnical aptitude with an eye for detailRelevant experience within watch industry or another comparable fieldDexterityExcellent organisational skills and methodologyDemonstrated analytical and problem-solving abilityExcellent oral and written communication skillsExperience achieving and maintaining qualitative and quantitative KPI's
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📌 Omega After Sales Advisor Brisbane
🏢 Swatch Group
📍 Brisbane