Work Type: Full-time / Casual opportunities available.About UsThe Emerald Hotel, an iconic South Melbourne local pub and bistro, is entering an exciting recent chapter under fresh ownership following recent, stylish refurbishments.
Known for our warm hospitality and loyal following, we are seeking two key hospitality professionals to join our front-of-house team.As we build our new team and expand our offerings, there is clear room for career progression and advancement within the business for dedicated team members.Role 1: Experienced Front Bar Attendant / TAB operatorOur front bar is the heart and soul of the pub.
We are looking for a mature, customer-focused bartender to take ownership of the main bar operations, building genuine rapport with local regulars while delivering a welcoming atmosphere for current guests.Key Responsibilities:Pouring tap beer, preparing drinks, and managing high-volume bar service efficientlyManaging cellar operations, including dropping kegs and receiving beverage deliveries.
Ability to handle physical duties, including stock receiving and cellar work.Operating TAB facilities (TAB accreditation highly regarded, or a willingness to obtain certification)Serving as the primary point of contact for phone inquiries, restaurant reservations,



and function bookingsOur bistro enjoys a strong, loyal customer base.
We are looking for an experienced hospitality leader to drive service standards, manage daily floor operations, and foster memorable dining experiences.Key Responsibilities:Leading, training, and mentoring bistro floor staff to ensure consistent service standardsImplementing productive service systems and floor proceduresMaintaining active floor presence to build guest rapport and handle customer feedbackManaging daily floor setup, reservations, and service flow during busy lunch and dinner shiftsWhat We Are Looking ForExperience: Proven track record in a busy pub, bistro environmentService Focus: Exceptional customer engagement with a warm, personable, and authentic approach.Professionalism: Punctual, well-presented, and reliable with a strong work ethicCertifications: Current Victorian RSA certificate (TAB accreditation advantageous)What We OfferCareer Growth: Real opportunities for progression and leadership development as the venue evolvesGreat Culture: A supportive, friendly working environment under fresh, motivated ownershipLocation: Vibrant South Melbourne location, easily accessible by public transport
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📌 Bar And Floor Supervisor Victoria (Australia)
🏢 Emerald Hotel
📍 Australia