LiveBigis a specialist allied health provider.
We support people with disability through therapy and assessments—at home, in the community, and via telehealth.
We work across four states and nationally.This is an exciting opportunity to join our supportive and passionate LiveBig team!
Full time & Permanent roleFlexible location across Brisbane, Sydney, Melbourne or Perth and a national remit within LiveBigCoordinate and continuously improve national NDIS referral pathways, ensuring productive, compliant and client‐centred processes across allied health servicesAct as the central point of contact for referral and client enquiries, gathering and accurately documenting client information, therapy needs, goals and required consent/documentationBuild and maintain robust relationships with key stakeholders, referral partners, clients and their families/carers to support access to and promotion of LiveBig servicesSupport CRM, business development, marketing and brand initiatives, representing LiveBig at meetings and events, identifying service gaps and prospects for improvement in line with quality and compliance standardsWhy work for us?
Genuine flexibility, work/life balance, hybrid working modelWe have a great team culture - Join a friendly, supportive,



collaborative team of professionalsExtra paid leave: 2 "You Days," 1 "Paws Leave," 1 Volunteer day, plus 2 study days every yearPaid parental leave: up to 8 weeks for primary carers, 2 for secondary$1,000 PD allowanceto support your growthEAP supportfor your mental and financial wellbeingIndustry-leading onboarding, training & support from our leadership teamAbout you!
Demonstrated experience in a customer or client services role within an NDIS‐focused or disability services organisationStrong working knowledge of allied health services, the disability and community sectors, and NDIS processes and compliance requirementsHighly developed customer service orientation with experience in service agreements and NDIS invoicing requirementsStrong communication, relationship‐building and stakeholder engagement skills, with the ability to balance client advocacy and organisational prioritiesComfortable working in a fast‐paced, outcomes‐focused and team‐based environmentHold a current Australian driver's licence and have access to your own vehicleHolds (or is eligible to obtain) a valid Working With Children Check and National Police Check
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