With our continuous growth, we are seeking a candidate for a passionate and customer-focusedService Advisorto join our team here at Volkstech.
As the first point of contact for our valued customers, you'll play a key role in delivering exceptional service experiences—from booking appointments to coordinating repairs and everything in between.This is a fantastic prospect to grow your career with a respected and expanding organisation that truly values its people.What's in it for You?
Key ResponsibilitiesGreet and assist customers in person and over the phoneAccurately document customer needs and vehicle informationPresent service options and recommend additional services where appropriateSchedule appointments based on customer needs and workshop availabilityLiaise with technicians and keep customers updated throughout the service processPrepare quotes, process payments, and finalise invoicesEnsure all customer service matters are handled promptly and professionallyBe careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Service Advisor Victoria
🏢 Volkstech
📍 Victoria