Front Office Reception & Administration Representative (Casual).
WOULD SUIT PARENT OF SCHOOL AGE CHILDREN (see below hours)

Cairns Audiology Group is seeking a bright, dynamic, positive, and motivated Front Office Reception & Administration Representative to join our friendly team on a Casual Basis.

Please only apply if you are seeking Casual Employment.

Cairns Audiology Group is a locally owned Independent Practice that has proudly provided essential Hearing Services to the Cairns region for over 18 years.

This is a customer-facing/reception role within a busy and professional practice. We welcome applications from candidates with a broad range of customer service and administration experience, not limited to the healthcare sector.

This casual position requires availability on

- Mondays 9:00am to 2:30pm

- Tuesday 9:00am to 2:30pm

- Friday 9:00am to 2:30pm

There is also the potential for this position to transition into a full-time role later in the year for the right candidate.

Essential Skills & Experience

The successful applicant will be able to demonstrate:

- Excellent communication and interpersonal skills.

- Exceptional customer service skills and a professional telephone manner.

- The ability to engage confidently with customers across all age groups.

- Strong organisational skills, reliability, and punctuality.





- Keen attention to detail and the ability to prioritise tasks in a fast-paced environment.

- Excellent information technology and computer skills.

- Experience with Point of Sale systems.

- Experience using Xero accounting software (or equivalent).

- Proficiency in the Microsoft Office Suite, including Word, Excel, OneNote, and Windows operating systems.

- Experience with client record management systems.

- Fast and accurate keyboard and touch-typing skills.

- The ability to quickly learn and adapt to new office procedures and record management processes.

- Excellent numeracy and literacy skills with a strong attention to detail.

About You

You are a proactive and adaptable individual with a genuine willingness to learn and develop current skills. You can work independently, demonstrate initiative, and possess strong problem-solving and critical-thinking abilities.

Previous customer service and administration experience is essential.

This role would suit someone looking for a stable casual position with the opportunity to grow within a supportive and professional team environment. For the right applicant, there is potential for the role to develop into a full-time position later in the year.

How to Apply

Please submit both a cover letter and current resume with your application.

Reference checks will be conducted as part of the recruitment process.

📌 Allied Health Reception and Administration (Cairns)
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