Business Development Manager – Managed Services (MSP)

Managed Services | Microsoft 365 | Azure | Cloud | Cyber Security | Business Development

Up to $130K + Super + Uncapped Commission | Full-Time Permanent | Burwood, VIC

An established and rapidly growing Managed Service Provider based in Melbourne's eastern suburbs is looking for an experienced Business Development Manager to drive new business growth across Victoria.

This is a genuine hunter role suited to someone who thrives on opening doors, building relationships, and winning new business within the IT Managed Services sector. You'll have the autonomy to build your own territory while being backed by an experienced leadership team, dedicated technical engineers, and account management specialists who work collaboratively to deliver outstanding client outcomes.

We're looking for someone who understands the MSP sales cycle, enjoys creating opportunities from scratch, and wants to be part of a business investing heavily in its future growth.

What's on Offer

- Up to $130K + Super (depending on experience)
- Attractive uncapped commission structure
- Full-time permanent opportunity
- Established and growing Managed Services Provider
- Strong technical delivery and account management support
- Opportunity to shape your own sales strategy and territory
- New Halo CRM platform being implemented to support pipeline management and reporting
- Collaborative leadership team with realistic growth expectations
- Autonomy to own your success while working alongside an experienced technical team

WHO ARE WE?

We are a well-established Managed Services Provider delivering end-to-end IT solutions to businesses across Australia.

Specialising in Managed IT Services, Microsoft 365, Azure Cloud, Cyber Security, Networking, Infrastructure, Backup & Disaster Recovery, and Professional Services, we pride ourselves on delivering exceptional customer outcomes while building long-term partnerships with our clients.

As our business continues to grow,



we're investing heavily in expanding our sales function and are seeking an experienced MSP Business Development Manager who can identify opportunities, build meaningful relationships, and generate sustainable revenue growth.

WHAT WILL YOU BE DOING?

As our Business Development Manager, you'll be responsible for generating new business opportunities and developing a consistent sales pipeline across Victoria.

You'll take ownership of the complete sales process from initial prospecting through to proposal, negotiation, and successful handover to our Account Management and Technical teams.

Your responsibilities will include:

- Prospecting current clients through phone calls, door knocking, LinkedIn, networking, referrals, and strategic outreach
- Identifying organisations that would benefit from managed IT services and technology solutions
- Booking and attending client meetings across Victoria
- Building relationships with business owners, executives, and key decision-makers
- Conducting discovery meetings to understand client environments and business challenges
- Developing tailored Managed Services proposals with support from internal technical specialists
- Negotiating commercial outcomes and closing new business opportunities
- Maintaining an accurate sales pipeline and activity records within Halo CRM
- Working collaboratively with technical engineers and Account Managers to ensure smooth client onboarding
- Representing the business professionally at networking events and industry functions
- Consistently working towards agreed sales targets and KPIs

From day one, you'll have clearly defined success measures with structured 30, 60, and 90-day objectives to ensure you understand expectations, receive ongoing support,



and are positioned for long-term success.

WE NEED YOU TO HAVE…..

- Previous Business Development experience within a Managed Services Provider (MSP) is ESSENTIAL
- Proven experience consistently winning new business within the IT services industry
- Strong understanding of Managed Services, Microsoft technologies, Cloud, Cyber Security, Infrastructure, and Networking solutions
- Experience selling solutions such as Microsoft 365, Azure, Backup & Disaster Recovery, Security, Cloud Migrations, Managed Support, and Professional Services
- Demonstrated success building a sales pipeline through outbound prospecting and relationship development
- Excellent commercial acumen with the ability to identify opportunities and qualify prospects
- Confident presenting solutions to business owners, C-level executives, and decision-makers
- Strong negotiation and objection-handling skills
- Experience managing opportunities through the complete sales lifecycle
- Ability to work autonomously while collaborating effectively with technical and delivery teams
- Excellent written and verbal communication skills
- Current Victorian Driver's Licence
- Full Australian working rights

IT'S NICE TO HAVE….

- Previous experience using Halo CRM, ConnectWise, Autotask, HubSpot, or similar CRM platforms
- Existing network of SME and Mid-Market clients across Victoria
- Experience selling Cyber Security, Microsoft Modern Workplace, Azure, Infrastructure, or Cloud solutions
- Knowledge of Microsoft licensing and managed cloud offerings
- Experience attending networking events and industry functions
- Technical understanding of Microsoft ecosystems and managed IT environments

TO BE CONSIDERED….

KEY SKILLS:

Business Development · Managed Services · MSP · New Business Development · Microsoft 365 · Azure · Cloud Solutions · Cyber Security · IT Infrastructure · Networking · B2B Sales · Lead Generation · Solution Selling · Halo CRM · Account Acquisition · IT Services · Business Growth

#J-18808-Ljbffr

📌 Business Development Manager (Williamstown)
🏢 Searchability®
📍 Williamstown