Green Light are seeking a Service Desk Team Lead to manage a group of junior service desk analysts and improve service delivery. The role focuses on ITIL processes, client interaction, and performance management of the service desk and client systems.
The position requires an active AGSVA baseline clearance at a minimum. Based in Sydney with 100% onsite work and immediate start, this contract initially runs for three months with a view to conversion to permanent employment.
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📌 Service Desk Lead — Onsite Sydney, ITIL Expert (City of Sydney)
🏢 Green Light
📍 City of Sydney
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