Customer Support Leader, Scale-Up CX & Automation (Melbourne)

Customer Support Leader, Scale-Up CX & Automation (Melbourne)

19 Aug
|
Mmsg
|
Melbourne

19 Aug

Mmsg

Melbourne

MMS (McMillan Shakespeare's Oly brand) is seeking a Customer Support Manager in Australia. You will lead the customer support function, managing inquiries, case management and escalations to deliver high-quality, scalable support.

You will drive service standards and team performance, partnering with cross-functional teams to identify process inefficiencies, automate where possible, and foster a customer-centric culture. Hybrid working arrangements are available.

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📌 Customer Support Leader, Scale-Up CX & Automation (Melbourne)
🏢 Mmsg
📍 Melbourne

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